This Privacy Policy explains what personal information id88 collects from players in the Philippines, how we use it, and the steps we take to keep it secure. We are committed to being transparent about our data practices so you can use the platform with confidence.
When you register an account on id88, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method. During the verification process, we may also request a government-issued ID or other identity documents to confirm your eligibility as a player in the Philippines. When you use the platform, we automatically collect certain technical data such as your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We alsocollect information about your gaming activity on the platform, such as bets placed, games accessed, deposit and withdrawal history, and session duration, which we use for account management, responsible gaming monitoring, and regulatory compliance purposes. All information collected is stored securely and accessed only by authorised personnel or systems with a legitimate operational need.
The personal information you provide is used primarily to create and manage your id88 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited promotional messages without your consent. Gaming activity data is used internally to monitor for responsible gaming concerns, identify patterns that may indicate problem gambling, and apply any account restrictions where necessary to protect players. Technical data such as IP addresses and device identifiers helps us detect fraudulent access attempts, prevent unauthorised logins, and maintain the integrity of the platform for all users in the Philippines. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes — this data cannot be used to identify any individual player. We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances.
id88 may share your personal information with trusted third-party service providers who assist us in operating the platform — including payment processors, identity verification services, and technical infrastructure providers. These third parties are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business transfer, merger, or acquisition, your personal data may be transferred to the new entity, which will be required to honour the commitments made in this Privacy Policy. We will never share your personal information with unrelated third parties for advertising, profiling, or data brokerage purposes. If you have concerns about how a specific third party handles your data, you may contact our support team using the email address listed in the footer of this page.
As a registered player on id88, you have the right to request access to the personal information we hold about you at any time, and to ask us to correct any inaccurate or outdated details. You may also request the deletion of your account and associated personal data, subject to any legal or regulatory retention obligations that require us to keep certain records for a defined period. If you believe your data has been processed in a manner inconsistent with this Privacy Policy, you have the right to raise a concern with our support team, and we will investigate and respond within a reasonable timeframe. Players in the Philippines may also have rights under applicable data protection legislation, including the Data Privacy Act of 2012, and we are committed to honouring those rights. To exercise any of your data rights, please contact us using the support email shown in the footer — include your registered account details so we can locate your records promptly. We aim to respond to all data-related requests within 30 days of receipt.
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the id88 platform is encrypted using secure protocols, and our systems are regularly reviewed to identify and address potential vulnerabilities. Access to personal data within our organisation is restricted to staff and systems that have a legitimate need to process it, and all personnel with data access are subject to confidentiality obligations. We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable law or regulatory guidance in the Philippines. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you have questions about how long specific types of data are retained, you are welcome to contact our support team for clarification.
id88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make changes, the updated policy will be published on this page with a revised effective date, and continued use of the platform after the update constitutes your acceptance of the revised terms. For significant changes that materially affect how your data is used, we will make reasonable efforts to notify you through your registered account or contact details. We encourage you to review this page periodically so you remain informed about how your personal information is being handled. If you do not agree with any update to this Privacy Policy, you should stop using the platform and contact us to request account closure. For any privacy-related questions or concerns, please reach out to our support team at the email address shown in the footer below.
Quick answers to common concerns about how id88 handles your personal data.
Our support team is ready to help with any data-related concerns. You can also visit our FAQ page for quick answers about using id88 in the Philippines.